Terms & Conditions

Terms and Conditions


Customer Care:

Nut Allergy:


Your Order:

Postage & Packaging:

Delivery :

If your order is heavier than 2kg but lighter than 10kg it will be sent via Royal Mail First Class Post. Orders heavier than 10kg will be sent by Parcelforce - please ask for a quote

Return of Faulty Goods:

Data Protection:


Cake and Sugarcraft Workshops and Courses


Materials and equipment

Cancellation policy

Refunds and transfers

Video and photography

Complaints & Queries

Any complaint is taken very seriously and we endeavour to respond to complaints within 24 hours. Should you have a 'returns' query, a complaint or if you have any questions about our Terms and Conditions or our Cancellation Policy, please do not hesitate to contact us by calling 020 8364 9777